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Connectivity Issues (Wi-Fi or Mobile Data)
Connectivity Issues (Wi-Fi or Mobile Data)

We understand how frustrating it can be when connectivity issues affect your experience.

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Written by PawTag
Updated over a month ago

If you’re experiencing trouble connecting to the internet, try these steps:

a. Check Your Internet Connection

• Ensure your Wi-Fi or mobile data is turned on and has a stable connection.

• If using Wi-Fi:

• Check that your device is connected to the correct network.

• Restart your router if necessary.

• If using mobile data:

• Ensure you have sufficient data available in your plan.

• Toggle Airplane Mode on and off to reset the connection.

b. Restart Your Device

• A simple restart can often resolve temporary connectivity issues.

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