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Connectivity Issues (Wi-Fi or Mobile Data)

We understand how frustrating it can be when connectivity issues affect your experience.

PawTag avatar
Written by PawTag
Updated over 11 months ago

If you’re experiencing trouble connecting to the internet, try these steps:

a. Check Your Internet Connection

• Ensure your Wi-Fi or mobile data is turned on and has a stable connection.

• If using Wi-Fi:

• Check that your device is connected to the correct network.

• Restart your router if necessary.

• If using mobile data:

• Ensure you have sufficient data available in your plan.

• Toggle Airplane Mode on and off to reset the connection.

b. Restart Your Device

• A simple restart can often resolve temporary connectivity issues.

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