1. General Information

• All orders are subject to product availability.

• If an item is unavailable at the time of your order, we will notify you and issue a full refund to your original payment method.

2. Delivery Locations

• We offer worldwide delivery to most locations.

• If we’re unable to deliver to your address, we will contact you via the information provided at checkout.

3. Delivery Time

• Estimated delivery times will be provided once your order is shipped.

• Delivery estimates are based on the shipping date, not the order date.

• Typically, we aim to deliver within 14 business days (Monday to Friday, excluding holidays).

• Please note that we do not ship orders on weekends.

4. Shipping Costs

• Shipping costs are calculated based on the weight of your order and your chosen delivery method.

• To view shipping charges:

1. Add items to your cart.

2. Proceed to the checkout page.

3. Shipping charges will be displayed before completing your order.

• Additional fees may apply for remote locations or oversized items. These will be detailed during checkout.

5. Damaged Items in Transit

• If your order arrives damaged, please contact us immediately at [email protected] with:

• Photos of the damaged packaging and items.

• Your order number.

• We’ll work with you to resolve the issue promptly.

6. Questions or Concerns

For any inquiries about your order or our shipping process, please reach out to us at [email protected]. We’re here to help!