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Vet & Shelter Alerts

How we contact Vets & Shelters when your pet is missing.

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Written by PawTag
Updated over a week ago

What Are Vet & Shelter Alerts?

Vet & Shelter Alerts are automated notifications sent to the nearest veterinary clinics and animal shelters when you mark your pet as missing. These alerts contain essential information about your pet and your contact details, as well as a missing pet poster. This increases the chances of your pet being found and safely returned to you.

How It Works:

1. Mark Your Pet as Missing:

• Log into your PawTag account.

• Navigate to the “My Pets” section.

• Select the pet that is missing and click on “Mark as Missing.”

• Enter the location where your pet was last seen.

2. Automated Alerts:

• Once marked as missing, our system automatically identifies the nearest 5 veterinary clinics and animal shelters based on the location you provided.

• These establishments will receive an alert containing all necessary information about your missing pet and your contact details.

3. Alert Contents:

Pet Information: Includes your pet’s name, breed, age, photo, and any allergies or medical information you provided.

Owner Information: Includes your contact details, ensuring that the vets and shelters can reach you immediately.

Missing Pet Poster: A downloadable and printable missing pet poster is sent to the vets and shelters, featuring your pet’s photo and details to help spread the word.

Why It’s Effective:

Wider Reach: By notifying multiple vets and shelters in the vicinity, we increase the network of people actively looking out for your pet.

Professional Assistance: Vets and shelters are trained to handle lost pets and can provide immediate care if your pet is found injured or distressed.

Community Effort: The missing pet poster helps in rallying the local community to keep an eye out for your pet.

How to Ensure Effective Alerts:

Keep Your Profile Updated: Ensure that all your contact details and your pet’s information are up-to-date in your PawTag account.

Provide Accurate Location: When marking your pet as missing, enter the most accurate location where your pet was last seen to help us notify the right vets and shelters.

Follow Up: After sending the alert, follow up with local vets and shelters personally to ensure they received the alert and poster, and to provide any additional information if needed.

Our Vet & Shelter Alerts are designed to provide swift and effective support in the event your pet goes missing. By leveraging a network of local veterinary clinics and animal shelters, we aim to maximise the chances of a safe and quick reunion with your beloved pet.

If you have any questions or need assistance with the Vet & Shelter Alerts, please contact our support team via email at [email protected]. We’re here to help!

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