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Managing Your Account

We’ve made it easy for you to manage your account and keep your pet’s information up-to-date. Follow the steps below for everything you need to know.

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Written by PawTag
Updated over a week ago

1. Accessing Your Account

To manage your account:

2. Log in using the email address and password you used during registration.

3. Navigate to your Account Dashboard.

2. Updating Account Information

Keep your account details up to date to ensure a smooth experience:

1. Go to the Account Settings section in your dashboard.

2. Edit the fields you’d like to update, such as:

• Your name

• Email address

• Phone number

• Billing/shipping address

3. Save your changes.

3. Updating Your Pet’s Information

Keeping your pet’s details accurate ensures their safety and allows us to provide the best service possible:

1. In the Pets section of your account, select the pet profile you’d like to edit.

2. Update the following details as needed:

• Name

• Breed

• Age

• Medical conditions or special notes

• Emergency contact information

3. Save your changes to ensure your pet’s information is always current.

4. Forgot Your Password?

If you’ve forgotten your password:

1. Click on the Forgot Password link on the login page.

2. Enter your registered email address.

3. Check your email for a password reset link and follow the instructions to create a new password.

5. Need Help?

If you encounter any issues managing your account or subscription, contact our support team:

We’re here to assist you with any questions or concerns.

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